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Chinavasion Phone Numbers

Our Phone Support is in Basic/Beta phase at the moment

- Please consider emailing us or starting a live chat for complex enquiries.

- We can only offer support in English and please check the phone availability times below.

- Please note we cannot accept any orders or price negotiation by phone.

- At this time it is not possible to "escalate" any support case via phone, or to request to speak to management by phone: please use our ticket submit on the support pages if you have an exceptional case that needs management attention.

- If your order was sent by EMS or Air Mail, we cannot offer extra tracking information by phone.

 

Chinavasion Phone Numbers

  • General Pre-Sales and After-Sales Enquiries:
    +1 845 6525883 (international call to USA)
    OR
    +44 (0)2088168120 (international call to UK)
    Staff: Customer Support
    Available Chinese Working Hours (GMT+8)

  • Paypal, Credit Card, and Bank Transfer Payment Enquiries:
    +852 81245896 (international call to Hong Kong)
    Staff: Billing
    Available EU Working Hours

  • * For complaints, product technical questions, product returns, business co-operation questions, or others, please open a support ticket.
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