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Chinavasion Frequently Asked Questions

Wherever you are...Wherever you want to deliver...Whether you are a business or a private buyer...You Can Get Chinavasion Products!

Click the Frequently Asked Questions below to jump to the answer...

Get More Help: All these questions and more are
answered in full detail in theChinavasion.com Knowledgebase

Can private individuals buy from Chinavasion?

Yes, anyone can buy from Chinavasion.com
» Click here for more details

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How can I buy from Chinavasion?

For orders 1pc-200pcs simply use the online shop at www.chinavasion.com
» Click here for more details of how to use the online shop
For larger wholesale orders please contact us.

Can Chinavasion deliver to my country?

Yes, we deliver to every country.
»Click here for more details

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Do I have to pay tax?

Maybe. It depends on what country you are receiving the goods in.
»Click here for more details

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Do I need special knowledge for importing goods through customs?

No, in most countries importing is easy and you don't need to do anything.
In small and medium sized orders the whole clearance process at customs is taken care of for you, by the courier or freight company. Chinavasion provides the necessary shipping documents.

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How do you ship the products?

How the goods are shipped to you is up to you.
You can choose:
- Express Air Courier: UPS, FedEx, DHL
- Air Mail
- Bulk Air Freight
- Sea Freight
- Ex-Works - appoint your own freight forwarder to collect the goods from our warehouse.
» Click here for more details of shipping methods

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How much does shipping cost?

It depends on the quantity of goods, the shipping method, and the country. Use the website checkout to preview prices.
» Click here for more details about shipping costs

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How long does it take to deliver the goods?

Most normal sized orders are sent out within 3 working days.
Courier delivery (UPS, FedEx, DHL) takes 2-4 days depending on your destination.
» Click here for more details about shipping time

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How can I get the best prices?

You get cheaper per-item prices when you buy larger quantities. Use the website shopping cart to see prices.
Returning customers receive better discount levels.
» Click here for more details of pricing and discounts

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Is it safe to buy from Chinavasion?

Buying from China can be risky... That's why we give you more guarantees than anyone else.
Buying from Chinavasion is safe, secure and simple.
Chinavasion offers you secure payment, guaranteed quality and guaranteed delivery.
» Click here for more details about why it's safe to buy from Chinavasion

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How can I start drop-shipping?

It's easy to profit by selling Chinavasion products... without even having to handle the goods and keep your own stock.
Simply enter your customer's address in the online checkout, and we'll ship the goods directly to them, with no mention of Chinavasion in the package.
» Click here for more details about dropshipping

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Are Chinavasion's products good quality?

We will only send you the best quality products.
Chinavasion is the only China wholesaler to guarantee product quality via a total Quality Control process in our warehouse.
» Click here for more details of our quality control process

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What if the product is broken?

If any product is faulty, you can return it to China for a replacement or credit.
» Click here for more details of our product guarantee

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What if the product does not arrive?

We guarantee your products will arrive safely in your destination country.
In the unlikely event your package is lost, we will re-send the goods or give you a full refund.
» Click here for more details of our delivery guarantee

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Do you sell Nokia, Samsung, Apple iPod, Sony etc brands?

No, Chinavasion products are mainly not mainstream brands.
By importing these direct-from-factory non-branded products, you'll stay on the right side of the law, and profit from unique products incorporating the very latest technology!
» Click here for more details about brands

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Can these Cell Phones and other products be used in my country?

Most Chinavasion products will work in most countries.
For Cell Phones, TV devices, and Video Cameras, you're advised to read the product description carefully.
Just ask our Customer Support Team to advise you. Give them the product code and your country, and we'll check it's suitable for use in your country.
Contact us by email, phone, or live chat.
» Click here for more details about local product usage

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Can I copy your website text and pictures for my re-selling business?

You are welcome to copy the Chinavasion product pictures and product descriptions, for use re-selling these products.
» Click here for more details about fair use of Chinavasion Website Materials

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Can I visit Chinavasion?

Yes, you are welcome to come and meet us here in Shenzhen, China.
» Click here for more details about meeting us

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How can I speak to Chinavasion about product questions or other queries?

We will offer you full pre-sales and after-sales support via phone, email, live chat, mail, or face-to-face meetings.
» Click here for details of how to contact us

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