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answered in full detail in theChinavasion.com Knowledgebase
Can private individuals buy from Chinavasion?
Yes, anyone can buy from Chinavasion.com
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How can I buy from Chinavasion?
For orders 1pc-200pcs simply use the online shop at www.chinavasion.com
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For larger wholesale orders please contact us.
Can Chinavasion deliver to my country?
Yes, we deliver to every country.
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Do I have to pay tax?
Maybe. It depends on what country you are receiving the goods in.
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Do I need special knowledge for importing goodsthrough customs?
No, in most countries importing is easy and you don't need to doanything.
In small and medium sized orders the whole clearance process atcustoms is taken care of for you, by the courier or freight company.Chinavasion provides the necessary shipping documents.
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How do you ship the products?
How the goods are shipped to you is up to you.
You can choose:
- Express Air Courier: UPS, FedEx, DHL
- Air Mail
- Bulk Air Freight
- Sea Freight
- Ex-Works - appoint your own freight forwarder to collect the goodsfrom our warehouse.
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How much does shipping cost?
It depends on the quantity of goods, the shipping method, and thecountry. Use the website checkout to preview prices.
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How long does it take to deliver the goods?
Most normal sized orders are sent out within 3 working days.
Courier delivery (UPS, FedEx, DHL) takes 2-4 days depending on yourdestination.
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How can I get the best prices?
You get cheaper per-item prices when you buy larger quantities. Usethe website shopping cart to see prices.
Returning customers receive better discount levels.
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Is it safe to buy from Chinavasion?
Buying from China can be risky... That's why we give you moreguarantees than anyone else.
Buying from Chinavasion is safe, secure, and simple.
Chinavasion offers you secure payment, guaranteed quality, andguaranteed delivery.
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How can I start drop-shipping?
It's easy to profit by selling Chinavasion products... without evenhaving to handle the goods and keep your own stock.
Simply enter your customer's address in the online checkout, and we'llship the goods directly to them, with no mention of Chinavasion in thepackage.
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Are Chinavasion's products good quality?
We will only send you the best quality products.
Chinavasion is the only China wholesaler to guarantee product qualityvia a total Quality Control process in our warehouse.
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What if the product is broken?
If any product is faulty, you can return it to China for a replacementor credit.
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What if the product does not arrive?
We guarantee your products will arrive safely in your destinationcountry.
In the unlikely event your package is lost, we will re-send the goodsor give you a full refund.
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Do you sell Nokia, Samsung, Apple iPod, Sony, etcbrands?
No, Chinavasion products are mainly not mainstream brands.
By importing these direct-from-factory non-branded products, you'llstay on the right side of the law, and profit from unique productsincorporating the very latest technology!
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Can these Cell Phones and other products be used in mycountry?
Most Chinavasion products will work in most countries.
For Cell Phones, TV devices, and Video Cameras, you're advised to readthe product description carefully.
Just ask our Customer Support Team to advise you. Give them theproduct code and your country, and we'll check it's suitable for use in yourcountry.
Contact us by email, phone, or live chat.
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Can I copy your website text and pictures for myre-selling business?
You are welcome to copy the Chinavasion product pictures and productdescriptions, for use re-selling these products.
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Can I visit Chinavasion?
Yes, you are welcome to come and meet us here in Shenzhen, China.
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How can I speak to Chinavasion about product questionsor other queries?
We will offer you full pre-sales and after-sales support via phone,email, live chat, mail, or face-to-face meetings.
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